Fine Payment Process

The fine amount may be paid online at www.CitationProcessingCenter.com by credit or debit card. Or you may mail a check payable to Woodside Fire Protection District at the following address. If paying by check, you must include the Citation Number.

Woodside Fire Protection District
Attn: Citation Processing Center
808 Portola Rd, Suite C
Portola Valley, VA 94028

The toll-free number in order to make payment by credit/debit for questions about payment of the fine is 800-969-6158.

Failure to timely pay the fines assessed by the Administrative Citation will result in the imposition of a late payment penalty and interest charges.

Administrative Citation Review Process

Request for Hearing: You may contest the Administrative Citation on the basis that there was no violation(s) or that you are not the person responsible for the violation(s). If this is a repeat violation you may seek a reduction in the amount of the fine imposed on the ground that you made a bona fide effort to comply after the first violation and payment of the full fine amount would impose an undue financial burden. To contest the Administrative Citation, or to seek a reduction of the fine imposed for a repeat violation, you shall submit a Request for Hearing to the District Clerk within thirty (30) days following the date of the Administrative Citation. The request form may be obtained from www.CitationProcessingCenter.com. The completed request must be submitted together with either an advance deposit of the fine or notice that a request for an advance deposit hardship waiver has been filed under Section 8 of Ordinance 22-01.

Request for Hardship Waiver. A person who intends to contest an Administrative Citation under Section 7 of Ordinance 22-01 and who is financially unable to make the required advance deposit of the fine may file a request for an advance deposit hardship waiver.

Filing. An advance deposit hardship waiver shall be filed with the District Clerk on a form provided by the District. The application submitted shall include an affidavit, together with any supporting documents or materials, demonstrating the person’s actual financial inability to deposit with the District the full amount of the fine. The waiver form shall be filed within ten (10) calendar days following the date of the Administrative Citation. Please contact the District Clerk via email or phone (650) 851-1594 to request a Hardship Waiver.

Deposit Requirement Stayed. The requirement of advance deposit of the fine shall be stayed until the District issues a determination on the application for an advance deposit hardship waiver.

Standard for Waiver. The Fire Chief or designee may waive the requirement of an advance deposit under Section 7 of this Ordinance and issue the waiver only if the evidence submitted demonstrates to the satisfaction of the Fire Chief or designee the person’s actual financial inability to deposit with the District the full amount of the fine in advance of the hearing.

Written Determination. The Fire Chief or designee shall issue a written determination listing the reasons for his or her determination to issue or not issue the advance deposit hardship waiver. The written determination of the Fire Chief or designee is final.

Deposit Required If Waiver Denied. If the Fire Chief or designee determines not to issue a waiver, the person cited shall deposit the fine with the District Clerk via www.CitationProcessingCenter.com within ten (10) days following the date of that decision, or thirty (30) days following the date of the Administrative Citation, whichever is later.

A full copy of the Administrative Citation Ordinance (Ordinance 23-01) - Final is available here.